Privacy Policy
This Privacy Notice explains how Bear Wellbeing collects, uses, stores and protects your personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Who We Are Bear Wellbeing is a sports injury, rehabilitation and wellness clinic operating in Scotland. We are committed to protecting the confidentiality and rights of all our clients.
2. What Data We Collect We may collect the following information: - Personal details (name, address, contact information, date of birth) - Medical history and health information relevant to your treatment - Appointment and payment details - Communication records (emails, messages, consultation notes)
3. Why We Collect Your Data We use your data to: - Provide appropriate treatment and care - Maintain accurate records in line with insurance and legal obligations - Contact you about appointments or clinic updates - Ensure safety and suitability of treatments
4. How We Store Your Data - Paper records are stored securely in locked cabinets - Digital records are encrypted and password protected - Access is restricted to authorised personnel only
5. Sharing Your Data Your data will not be shared with third parties without your consent, unless required by law or in situations where there is a serious risk of harm. With your permission, information may be shared with other healthcare providers for continuity of care.
6. How Long We Keep Your Data Records are retained for 7 years after your last appointment (or until age 25 if you are under 18 at the time of treatment), after which they are securely destroyed.
7. Your Rights Under GDPR, you have the right to: - Access your personal data - Request corrections to inaccurate data - Request erasure of data (where legally applicable) - Restrict or object to processing - Request transfer of your data to another provider Requests will be handled within one month.
8. Contact Details If you have any questions about this Privacy Notice or how your data is used, please contact: Bear Wellbeing. Unit 7, Peasiehill Road, Arbroath, DD11 2NJ
Email: hello@bearwellbeing.co.uk Phone: 07703 683 087
9. Complaints If you are unhappy with how we use your data, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk.